Nothing is perfect in the world and the same is applying to the online platform. The user has to face issues sometimes with their device as there are many possible reasons which try to harm the device. And when it comes to reporting an issue with the device, Sophos technical Support helps the users in reporting the problem.
Before reporting issues, the user has sure that the issues fall for the below-mentioned products:
• Adaptive Defense 360
• Endpoint Protection
• Endpoint Protection Plus
If a user wants to report issues for the Endpoint Protection and Endpoint Protection Plus from version 6.81* they can do it by simply reporting their issue from the administration console.
• For reporting a problem, the user has first gone to the Endpoint Protection administration console
• After that on the Computers tab, the user has to the details screen of a defected computer in which problem has occurred
• Now customer needs to Click “Report the problem with this computer” button for the further process
• Now the customer has to enter the short description about the issue and click “Send”. With just one click, the computer starts thee analyze the issue of the device
• After the checking process, the device will get a message that the user’s report has been correctly reported in the Sophos Technical Support Department of the country.
• As soon as dedicated technicians of Panda Security get the issues, they will coordinate to the user and help them in their issues.
So with the above-detailed steps, user get to know that how to report an issue. As soon as the issue is reached to our support team, the customer does not need to worry about the same. Sophos Technical Helpline Number 1-800-764-852 is always reachable to the users for helping them in their issues.
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